SOFT Cloud Server Hosting

What Does Hosting Mean?

It is the environment where servers are allocated to you without purchase and managed by expert teams without interruption.

SECURITY

Customer-specific resources are assigned for each customer, and these special resources can be accessed only by SOFT and the customer.

PERFORMANCE

All your work processes are carried on efficiently and continuously by professional teams.

SOFT Cloud Server Security

TIME

If a problem is encountered, SOFT will immediately provide a solution by its 7/24 service.

COST

Technological infrastructure, and purchasing and renewal costs of the equipment are expensive. Data Center keeps your data at appropriate costs.

SOFT Cloud Services

The Following Services will be Provided in Scope of the Maintenance Services

  • Controlling and performing Server Windows updates
  • Carrying out performance controls and enhancements
  • Determining probable resource requirements and notifying the Customer
  • Controlling backup transactions
  • SOFT and Exchance Application Database maintenance
  • Controlling and automatic deletion of temporary files on Terminal Servers, SOFT Application Server and Extranet Servers

Definition of Services to be Received Together with
The Virtual Servers

One IP Address, Firewall Service and Antivirus Service

Allocation of one IP address to Server, Secure Access Management, protection against viruses and adjusting performance settings.

7×24 System Support Service

Answering support requests on Server and application basis.

4-Week Reversible Daily Image Backup

While virtual servers are open and running, obtaining an image-based backup on a different disk cluster within the Data Center for a period going back up to 4 weeks. Reversing these backups as operating servers, as they were taken, or on file basis.

Service of Writing Monthly Backups on Cartridge

Writing all components of SOFT Applications on a cartridge at the end of each month and delivering this cartridge to the Customer to be archived in a bank safe-deposit box. In this service, the cartridge to be used each month is charged and invoiced to the Customer.

Server Management (Update, Maintenance, Support, etc.)

Tracking and loading Windows updates regularly. Checking the present performance and resources, making the necessary adjustments, if needed. Coordinating and ensuring the operation of Servers and applications regularly and 7/24.

Detailed Server Status Monitoring Service

Tracking past statuses with comprehensible reports in order that probable malfunctions or errors can be investigated backward and can be interpreted.

SOFT Database Management and Maintenance Service

Checking SOFT Application Databases regularly. Carrying out necessary maintenance regularly for high performance and operation without interruption.

EXCHANGE Database Management and Maintenance Service

Checking SOFT Application Databases regularly. Carrying out necessary maintenance regularly for high performance and operation without interruption.

Server Cloud Soft

Which are the SOFT Applications to be installed and to be operated in the cloud environment?

  • SOFTRANS®
  • SOFTFINANCE
  • SOFTINTERFACE
  • SOFTE-DOCUMENT
  • SOFTMOBILE
Contact SOFT








    The management and coordination of the leased virtual servers shall be undertaken by SOFT and a standard backup service comprises 4-week reversible daily image backup for all servers.

    The software consultancy and trainings given by experienced SOFT personnel provide the correct and efficient use of SOFT applications.

    Our customers can access SOFT’s Help Desk by phone or e-mail and report a problem, issue a request, or get information. A call record will be opened in SOFT Internal Tracking System for all sorts of calls via telephone by the customer.