SOFTMOBILE is in an integrated structure with SOFTTRANS® and SOFTFINANCE. SOFT Mobile Applications, which can operate in real-time or offline, allow the functions within SOFT Applications to run in smartphone or tablet environments by means of custom-made interfaces. SOFTMOBILE can be customized according to the corporate identity elements of companies, such as color, logo, font, and company’s greeting message on the phone. As data are reported by means of mobile applications which allow tracking and recording of field operations, an analytical approach in decision making processes is facilitated. Processes can be tracked in real-time, can be queried, and EDI messages can be sent to business partners.
SOFT applications have functions and features such as Web interface, Electronic Mail and Electronic Data Interchange (EDI) interfaces, Microsoft Office Applications Integration, Computerized Fax System Integration and Barcode Integration. With its Client/Server architecture, remote offices and users can easily be integrated into the system.
Digitalization in Logistics
An effective ERP software improves the company’s ability to capture market share, drive revenue growth, improve margins while increasing customer service, transparency, and digitization network. SOFT ERP provides consistent, harmonized, standardized and managed data across your complete supply chain including suppliers, customers, and trading partners. Also SOFT ERP enables visibility of business processes, performance measurement, and collaboration with trading partners.
The management and coordination of the leased virtual servers shall be undertaken by SOFT and a standard backup service comprises 4-week reversible daily image backup for all servers.
Our customers can access SOFT’s Help Desk by phone or e-mail and report a problem, issue a request, or get information. A call record will be opened in SOFT Internal Tracking System for all sorts of calls via telephone by the customer.