SOFTLOYALTY® is the long-term management of products and services which are defined with Outsourcing Usage Service Model in Software Products and Services with a contract, in the scope of SOFT Strategic Business Partnership.
SOFTLOYALTY® is the optimal solution for: managing your Short-Term, Medium-Term, and Long-Term strategy and targets correctly; managing your company’s requirements and work processes with the perspective of Industry 4.0 and Logistics 4.0; managing profitability and cost; focusing on competition and sustainability; realizing the transformation enabled by digitalization and technology.
Our SERVICES IN THE SCOPE OF SOFTLOYALTY®
- SOFT Application Licenses Comprising 156 Modules
- New Generation Web-Based SOFT Applications
- SOFT Applications Group Language Licenses (English)
- SOFT Management Support
- SOFT Training and Support Services
- SOFT Implementation Services
- Project Meetings to Be Held Periodically
- Customer Visits
- Software Installation Services
- SOFT Corporate Audit Services
- SOFT Maintenance Services
- New modules to be written
- Special developments and all EDI Integrations
Get More Information About Our Other Solutions
The management and coordination of the leased virtual servers shall be undertaken by SOFT and a standard backup service comprises 4-week reversible daily image backup for all servers.
Our customers can access SOFT’s Help Desk by phone or e-mail and report a problem, issue a request, or get information. A call record will be opened in SOFT Internal Tracking System for all sorts of calls via telephone by the customer.