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SOFTLOYALTY® is the long-term management of products and services which are defined with Outsourcing Usage Service Model in Software Products and Services with a contract, in the scope of SOFT Strategic Business Partnership.

SOFTLOYALTY® is the optimal solution for: managing your Short-Term, Medium-Term, and Long-Term strategy and targets correctly; managing your company’s requirements and work processes with the perspective of Industry 4.0 and Logistics 4.0; managing profitability and cost; focusing on competition and sustainability; realizing the transformation enabled by digitalization and technology.

SOFTLOYALITY

Our SERVICES IN THE SCOPE OF SOFTLOYALTY®

  • SOFT Application Licenses Comprising 156 Modules
  • New Generation Web-Based SOFT Applications
  • SOFT Applications Group Language Licenses (English)
  • SOFT Management Support
  • SOFT Training and Support Services
  • SOFT Implementation Services
  • Project Meetings to Be Held Periodically
  • Customer Visits
  • Software Installation Services
  • SOFT Corporate Audit Services
  • SOFT Maintenance Services
  • New modules to be written
  • Special developments and all EDI Integrations

 

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    The management and coordination of the leased virtual servers shall be undertaken by SOFT and a standard backup service comprises 4-week reversible daily image backup for all servers.

    The software consultancy and trainings given by experienced SOFT personnel provide the correct and efficient use of SOFT applications.

    Our customers can access SOFT’s Help Desk by phone or e-mail and report a problem, issue a request, or get information. A call record will be opened in SOFT Internal Tracking System for all sorts of calls via telephone by the customer.